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GXS Client Notification - Network Maintenence

posted Dec 8, 2009, 6:13 AM by Unknown user   [ updated Dec 15, 2009, 1:08 PM ]

GXS will be conducting network maintenance upgrades on the following dates:

.       February 7, 2010              from 0300 GMT - 0700 GMT.

.       February 14, 2010            from 0300 GMT - 0700 GMT.

.       February 21, 2010            from 0300 GMT - 0700 GMT.

.       March 14, 2010                from 0300 GMT - 0700 GMT.

Upgrades will commence at 0300 GMT and will be completed by 0700 GMT for each of the above dates.

 

-Impacted Services-

 

Some users may experience a brief service disruption with VPN connectivity to GXS services on February 7, 2010 from 0300 GMT - 0700 GMT.  These services include:

.       GXS Trading Grid® Messaging Service

.       GXS Managed Services

.       Information Exchange

.       Global Product Catalogue

.       Data Pool Manager

 

Further improvements will be implemented on the following dates which do not require service disruption.  During these maintenance periods some users may experience minimal slowdown with data delivery.

.       February 14, 2010            from 0300 GMT - 0700 GMT.

.       February 21, 2010            from 0300 GMT - 0700 GMT.

.       March 14, 2010                from 0300 GMT - 0700 GMT.

 

GXS engineering team will return service to full operations as quickly as possible.  Client notifications will be sent immediately upon completion of each maintenance.

If you are a Managed Services customer and require additional information regarding this bulletin, email: ps-americas@gxs.com or call GXS USA toll free at +1-800-598-0351 or visit www.gxs.com/support <http://www.gxs.com/support> for worldwide contact information.

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